Skip to main content
Version: 2.0.0

User not synced error

This error arises when attempting to check permissions for a user that hasn't been synchronized with your application. This commonly occurs if a user is created within your authentication provider dashboard but hasn't yet been synced to Permit. Please note that the user key is case-sensitive—ensure its accuracy.

A solution to the issue

Sync the user to permit with Permit web application

Navigate to our Users Management Screen within the Permit web application. Here, you can create and verify if the user is synchronized.

Sync the user to permit with the API

Use our API to both create and synchronize the user with Permit.

Sync the user to permit with the SDK

Leverage the SDK to create and synchronize the user to Permit. Explore Python SDK, Node SDK, and additional SDKs for details.